All Systems Operational

About This Site

Welcome to Vee24's system status page. Here you can learn more about planned updates, unplanned outages and downtime, as well as scheduled maintenance windows.

If you would like to receive email updates about these events, please click the SUBSCRIBE TO UPDATES button and enter your email address. There you will also find links to our Twitter feed (@vee24support) and our support site (support.vee24.com).

Global Operational
90 days ago
100.0 % uptime
Today
Vee24 Website (www.vee24.com) ? Operational
90 days ago
100.0 % uptime
Today
Global Discovery Service (gds.vee24.com) ? Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network (cdn.vee24.com ? Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
99.22 % uptime
Today
Customer Web Services ? Operational
90 days ago
99.22 % uptime
Today
Static (static.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
Agent Application Web Services ? Operational
90 days ago
99.22 % uptime
Today
CMS (my.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
REST API (api.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
Updates (updates.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
US Operational
90 days ago
99.22 % uptime
Today
Customer Web Services (LiveHelp - web-us.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
Agent Application Web Services ? Operational
90 days ago
99.22 % uptime
Today
CMS (admin.vee24.com ? Operational
90 days ago
99.22 % uptime
Today
API (api-us.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
Updates (updates-us.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
Static (static-us.vee24.com) ? Operational
90 days ago
99.22 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Release 15.3.0 Nov 11, 2025 09:00-13:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Oct 29, 2025 - 10:23 UTC

Release 15.3.0 Nov 13, 2025 05:00-09:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Oct 29, 2025 - 10:24 UTC
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - Update from Azure:

What went wrong and why?

An inadvertent tenant configuration change within Azure Front Door (AFD) triggered a widespread service disruption affecting both Microsoft services and customer applications dependent on AFD for global content delivery. The change introduced an invalid or inconsistent configuration state that caused a significant number of AFD nodes to fail to load properly, leading to increased latencies, timeouts, and connection errors for downstream services.

As unhealthy nodes dropped out of the global pool, traffic distribution across healthy nodes became imbalanced, amplifying the impact and causing intermittent availability even for regions that were partially healthy. We immediately blocked all further configuration changes to prevent additional propagation of the faulty state and began deploying a ‘last known good’ configuration across the global fleet. Recovery required reloading configurations across a large number of nodes and rebalancing traffic gradually to avoid overload conditions as nodes returned to service. This deliberate, phased recovery was necessary to stabilize the system while restoring scale and ensuring no recurrence of the issue.

The trigger was traced to a faulty tenant configuration deployment process. Our protection mechanisms, to validate and block any erroneous deployments, failed due to a software defect which allowed the deployment to bypass safety validations. Safeguards have since been reviewed and additional validation and rollback controls have been immediately implemented to prevent similar issues in the future.

Oct 30, 09:28 UTC
Identified - Update from Azure:

Azure Portal Access Issues


Starting at approximately 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions. More information will be provided within 60 minutes or sooner.

This message was last updated at 16:35 UTC on 29 October 2025

Oct 29, 16:42 UTC
Investigating - We are currently investigating an issue that is affecting our systems caused by a Microsoft Azure Outage.
Oct 29, 16:10 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.